FAQs

Marketing OS

Here are some commonly asked questions about this topic.

How do I get my Marketing OS setup?

When you signup, we'll set up an onboarding call to get your rolling.

After you signup for the Better Story Marketing OS, we'll reach out to schedule and onboarding call. During that call, we'll walk you through the software, answer questions you may have and help you identify any next steps you need to take.

If you have any other questions, feel free to schedule a Marketing Automation FAQ call.

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How do I choose a Marketing OS level?

Pick the level for today and grow as you need.

The Marketing OS levels are designed to meet the needs of small businesses, nonprofits and solopreneurs at different stages in their journeys.

If you're just getting started and need an easy way to connect with your growing audience, then Connect might be the right level for you. You'll get essential features around email, texting, a website and social media.

If you're trying to nurture and qualify leads who become customers, then Coordinate has your needs covered. You get a full CRM, calendar scheduling, surveys and expanded website content features.

If your launching a course or building a a community, then Community is what you need. It allows you to create a membership community and host courses for a fraction of what most services charge.

With all three plans, there are no limits on the number of contacts you have or emails you send. If you're still not sure, you can start a 14-day trial at any level and change levels in the future if needed.

If you have any other questions, feel free to schedule a Marketing Automation FAQ call.

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What if I want to change my Marketing OS level later in the future?

You can always change your subscription so it best meets your needs.

At Better Story Marketing, we want you to have the features you need to grow your small business or nonprofit.

You can always upgrade your Marketing OS subscription within your dashboard. If you would like to downgrade your subscription, please reach out to support@betterstory.marketing so we can ensure the change is made without you losing access to your customer information as some features are disabled.

If you have any other questions, feel free to schedule a Marketing Automation FAQ call.

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What's the difference between the Better Story Marketing automation options?

Each option adds functionality to meet the needs of your small business or nonprofit.

All three options use the same software as the Better Story Marketing OS. There are just different functions turned on for each.

Connect

Essential tools to connect with your ideal customers.

Features includes:

  • Automation Strategy Session
  • Email Campaigns
  • Automated Text Messaging
  • Social Media Management
  • Web Chat
  • 2 Way Text & Email Conversation
  • Missed Call Text Back
  • $10 Monthly Texting Credit
  • 14 Day Free Trial
  • Email Support

Coordination

Coordination you marketing and sales efforts as one.

  • Everything in Connect
  • CRM Contacts and Pipeline
  • Calendar Scheduling
  • Website Hosting & Integration
  • Trigger Links
  • Surveys
  • $25 Monthly Text Credit
  • 14 Day Free Trial
  • Email Support

Community

Grow a community that engages your ideal customer.

  • Everything in Coordinate
  • Courses
  • Communities
  • Memberships
  • Proposals & Estimates
  • Invoicing
  • All Reporting
  • $25 Monthly Credits
  • 14 Day Free Trial
  • Email Support

You can start a free trial at any level and upgrade or downgrade at any time.

If you have any other questions, feel free to schedule a Marketing Automation FAQ call.

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Ready to level up your marketing? Start today!