Certification supports credibility, but for this buyer prior operating experience usually carries more weight. Business owners tend to value having run something over having studied coaching, so relevant experience belongs prominently on the website.
Certification supports credibility, and for this buyer operating experience usually outranks it.
A business owner is skeptical by default, having been pitched by consultants, agencies and other coaches. The question in their mind is whether you have actually done it. Having run a business, led a team, carried a number or exited something answers that question directly. A coaching credential does not.
Most coaches get this backwards on their websites, leading with methodology and certification and burying the operating history on an about page.
Where certification does earn its keep:
The strongest positioning combines both: real experience at the level and in the kind of business you serve, plus training that shows you have a method rather than only opinions.
If you have operating history, move it to the top of the page.
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