How should a handyman follow up on a quote?

Send one short message three days after the quote, with no pressure: still happy to do this if the timing works. Most handymen never follow up once. A single automated follow-up recovers a meaningful share of quotes that would otherwise go quiet.

How should a handyman follow up on a quote?

Quotes going quiet is the most common and most fixable leak in a handyman business. The homeowner was interested enough to have you out, then life happened. They are not avoiding you, they have forgotten.

What works is one short message, sent a few days later, with no pressure in it:

Hi, just checking whether you still wanted to go ahead with the door repair. Happy to do it whenever the timing works, and no problem either way.

Three things make that message effective:

  • Timing. Around three days is long enough not to nag and short enough that the problem is still on their mind.
  • No pressure. The phrase that makes it comfortable is the one giving them permission to say no. It removes the awkwardness that stops people replying at all.
  • Automation. This message should not depend on you remembering it while you are on a job. Set it to send automatically a set number of days after any quote that has not been accepted.

A second follow-up a week or two later, framed around a valid-until date on the quote, catches a few more without becoming a nuisance.

Most handymen send none of these. Sending one puts you ahead of nearly all of your competition, and it costs nothing per job.

Do you have a marketing system to grow your handyman business?

The Handyman BrandPack is ready to use, fully customizable, and done for you, so you get all the marketing assets you need.

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