Turn down work requiring a licensed trade, jobs beyond your insurance coverage, structural changes, and any job where expectations do not match the budget. Declining clearly and referring to the right trade protects the business and often earns more referrals than accepting would have.
Knowing what to decline is a business skill, not a limitation. The jobs that damage a handyman business are rarely the ones that were too hard technically. They are the ones that were outside coverage, outside qualification, or attached to a customer whose expectations could never be met at the agreed price.
Four categories worth declining consistently:
Decline clearly and refer them to the right trade. Being the person who routes someone correctly is remembered, and it produces referrals more often than taking the job would have produced profit.
Publishing a short "work we do not take" list on your website prevents most of these calls from reaching you at all.
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